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1 week ago

Healthcare Has Confused Disclosure With Understanding

By JOE FEGHALI Healthcare has become very good at producing disclosures. It is much less good at producing understanding. A hospital posts a price file. A health plan publishes negotiated rates. A provider gives an estimate. A patient portal contains a document somewhere. A consent form is signed. The box is checked. But the patient may still not understand what they are being asked to approve, what the likely cost pathway looks like, or what happens when treatment changes. This is the quiet failure of healthcare transparency. We have spent years trying to make prices more visi...