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McDonald's plans AI expansion to streamline customer orders, executive says

On HALO

16 hours ago

McDonald’s is ramping up its use of artificial intelligence to streamline customer orders and sharpen its business operations, with plans to "double down" on AI investments by 2027, a senior executive said on Friday, according to Reuters. The fast-food giant currently uses AI to verify orders at 400 restaurants in India, allowing the chain to catch and correct errors before food is handed to customers, according to the outlet. McDonald’s is planning to roll out the new system globally in two years, Head of Global Business Services Operations Deshant Kaila said, Reuters reported.  "We're still...

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16 hours ago
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