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20 hours ago

Ford rehires experienced engineers after AI misses the mark

Ford has rehired experienced human engineers to help address the shortcomings of artificial intelligence (AI) tools meant to tackle quality issues in the automaker's production processes.The hiring push helped Ford top the JD Power 2026 U.S. Initial Quality Study (IQS) for the first time since 2010 amid improvements in the quality of its new vehicles, and follows some hard-learned lessons about the ability of AI to replace human knowledge in production processes."Artificial intelligence is a fantastic tool, but it's only as good as the information you use to train it," Charles Poon, Ford's vic...