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9 hours ago

Burger King unveils 'Whopper Guarantee' with free burger if order misses the mark

Burger King is making a major push to improve customer satisfaction, announcing Monday that it will remake any unsatisfactory Whopper for free and offer guests a complimentary Whopper on their next visit. The fast-food chain said the "Whopper Guarantee" initiative will launch alongside a new team of employees called "Your Way Champions," who will be specifically dedicated to addressing customer needs rather than solely overseeing restaurant operations. "Burger King is introducing two new initiatives designed to improve the moments Guests told the brand matter most – providing a consistent, acc...