Delta denies using AI to set flight prices after facing congressional criticism from lawmakers

Delta Airlines on Thursday said it has not used artificial intelligence to set prices for flights following criticism from congressional lawmakers. In a letter to Democratic Senators Ruben Gallego, Mark Warner and Richard Blumenthal, the Atlanta-based carrier said its ticket prices "are dictated by market dynamics and vigorous competition.""There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices based on personal data," the letter states. "Our ticket pricing never takes into account personal data."MCDONALD’S AI HIRING CHATBOT E