Caribbean Airlines has launched a new proactive baggage notification system, giving travelers clearer, real-time updates about their checked luggage throughout their journey.
The feature delivers automated email alerts at key touchpoints, including confirmation that a customer’s bag has been loaded onto the aircraft and notification when it arrives at its final destination. The airline says the goal is to make the travel experience more transparent and reassuring.
Acting Chief Executive Officer Nirmala Ramai said the program reflects the carrier’s ongoing commitment to improving the cust
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